At Excess Quest, we are committed to providing our customers with the best possible service. However, if for any reason you are not completely satisfied with your purchase, we are here to help.

Refund Eligibility:
Refunds will be considered on a case-by-case basis and may be granted if the request is made within 2 days of the original purchase. After 2 days, we do not offer refunds for any reason.

How to Request a Refund:
To request a refund, please contact us with your full name, order number, and a detailed explanation of why you are requesting a refund. Our customer support team will review your request and provide you with a response as soon as possible.

Verification Process:
Please note that we may request additional information or documentation to verify the validity of your refund request.